Refund Policy

**Refund Policy for eDealsBack.com**

Thank you for shopping at eDealsBack.com. We appreciate the trust you place in us and are committed to providing you with a satisfying shopping experience. Please read our Refund Policy carefully to understand your rights and responsibilities when seeking a refund.

### 1. Eligibility for Refund:

1.1 **Damaged or Defective Items:**
If you receive a damaged or defective product, please contact our customer service within [2] days of receiving the item. We will require clear photographs of the damaged or defective product for verification purposes.

1.2 **Incorrect Items Received:**
If you receive an item different from what you ordered, please notify us within [2] days of receiving the product. We will provide instructions on returning the incorrect item and send you the correct product or issue a refund.

1.3 **Change of Mind:**
We do not provide refunds for change-of-mind purchases. Please review your order carefully before completing the purchase.

### 2. Refund Process:

2.1 **Contact Customer Service:**
To initiate the refund process, contact our customer service team at [returns@edealsback.com] or call [….]. Provide your order number, a detailed description of the issue, and any supporting documentation.

2.2 **Return Authorization:**

If your request is approved, you will receive a Return Authorization (RA) number along with instructions on how to return the item. Please ensure that the product is securely packaged for return shipping.

2.3 **Return Shipment:**
Ship the item back to the address provided with the RA number. Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect item sent, damaged or defective product).

### 3. Refund Options:

3.1 **Replacement:**
If the item is in stock, we can offer a replacement. If the product is no longer available, a refund will be issued.

3.2 **Refund Processing Time:**
Refunds will be processed within [5] business days of receiving the returned item. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.

### 4. Exceptions:

4.1 **Final Sale Items:**
Certain items marked as “final sale” are not eligible for returns or refunds. Please check the product description before purchasing.

4.2 **Gift Cards:**
Gift cards are non-refundable.

### 5. Contact Us:

If you have any questions about our Refund Policy, please contact our customer service team at  [ returns@edealsback.com]

*Note: This Refund Policy is subject to change without prior notice. Please check our website for the most up-to-date information.*

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